Career Profile
Order Clerks
Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.
General Information
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes Dispatchers, Except Police, Fire, and Ambulance (43-5032) who both dispatch and take orders for services.
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Order Clerks
Occupational Outlook
For the Rural Capital Area
Job Opportunities
Over the next five years, an average of 38 openings per year are projected for Order Clerks.
Employment Change
Employment for Order Clerks is forecasted to increase slower than the regional average by 0.2% between 2023 and 2028.
Earnings Potential
An average worker in this occupation is paid $18.18/hour. Entry level workers are paid $14.20, while experienced workers are paid $21.70. The median wage is comparable to average regional wages across occupations.
Local Employment Opportunities
There are 321 Order Clerks in the RCA region. By 2028 this number could reach 322.
Top 5 Employing Industries, Locally
The top industries employing Order Clerks are Professional and Commercial Equipment and Supplies Merchant Wholesalers, Warehousing and Storage, and Other Miscellaneous Retailers.
Knowledge Areas
The top most significant knowledge categories for Order Clerks include Customer and Personal Service, Production and Processing, and Computers and Electronics.
Educational Attainment Patterns
The most common level of education for Order Clerks is HS diploma or less. 16% of people employed in these roles have some form of college degree.